By: Jason Kay
Submitted: 2009-12-21 02:03:52 | Word Count: 528
When you use RingCentral phone service for your business you will have the look and feel of one of the bid boys. Their virtual 800 numbers allow you to operate like a multinational corporation even if you are the only employee of your business. Best of all, with an 800 number at your disposal, customers are far more likely to pick up the phone and call you. An increase in call volume usually leads to an increase in sales.
RingCentral offers more features than almost anyone in the 800 number game and here are just a few of them:
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•Voicemail greetings: With RingCentral you can choose to do the recording on your voicemail or you can have a professional sounding voice do it courtesy of RingCentral.
•Internet fax: You will be able to send and receive faxes online or by e mail. It’s all up to your personal preferences.
•iPhone App: RingCentral has a brand new iPhone App out now that allows you to use your RingCentral number as the number that will show up on someone’s caller ID when you are using your iPhone. Now you can call customers on the go and still look like you are hard at work back in the office.
•Call routing: Callers that dial your 800 number are directed to any number of extensions that are set up ahead of time by you. For example, ‘Press one for marketing, press two for sales, etc.’ People that are calling in will think they have reached a business that has multiple offices in it, but the best part is that the extensions can go to virtually any phone you choose. These phones do not have to be in the same room, building, or even the same city.
•Message alerts: Get a message alert any time a new voicemail has been left. You can choose to receive your alert via e mail or even your PDA.
•Call logs: Included in your RingCentral service is call logs. Here you can view how many people phoned or faxed you and see what is and isn’t working for you.
•Music or messages on hold: Want to create a big business fell? Do it with music while the person that called your 800 number is on hold. You can also choose to have the caller listen to a pre recorded message about services or specials being offered by your company.
•Call screening: Ring Central’s auto attendant calls you first and announces the caller’s name and phone number. You then have the option to accept the call, reject the call, or send the call to voicemail. This helps keep unwanted callers in check.
•Free trial: Still not convinced about RingCentral? Well then give them a shot for free. They offer a free trail so that you can try out all of the services and features they have to offer before you decide to commit to anything.
With all of these great features and more, plus a free trial, really what do you have to lose? Having a toll free number for your prospective customers is a few clicks of the mouse, or a simple phone call away with RingCentral.
